PRIVACY POLICY 

PLC Animator 

Welcome to the Privacy Policy of PLC Academy (“licensor," "we," "us," or "our"). This Privacy Policy is designed to inform users ("licensee," "you," or "your") about the types of information we collect, how we use and share this information, the security measures we implement, your choices regarding your data, and how to contact us with privacy-related concerns. By accessing or using the PLC Animator application ("the App") and platform in general, you agree to the terms outlined in this Privacy Policy. 

1.0 INTERNATIONAL USERS 

1. The platform is hosted and administered in the Mexico and is governed by Mexican legislation.  Any personal information you submit will be sent to us in Mexico and will be stored on servers located in the Mexico.  You agree to have your personal information sent to the Mexico in order to get services on the PLC Animator: PLC Simulator. 

1. If you are visiting a website from outside the Mexico, please be aware that Mexican law may not provide the same level of privacy protection as the law in your region. 

2.0 INFORMATION COLLECTED 

1. You agree that when you download, install, use, access, or otherwise engage with the application or website, we may use automated techniques to gather information about your Device and about you and your use of the application and the Services. 

1. You may also be needed to supply some information about yourself in order to download, install, or use the application or certain of its features or capabilities, and the application may allow other users to share relevant data about yourself and about others. 

1. Our Privacy Policy applies to all information we collect via or in connection with our Applications and Websites. By downloading, installing, using, or giving information to or through our Applications and/or Websites, you indicate that you have received, read, and understood the terms of our Privacy Policy, and that you accept and consent to all actions done by us in accordance with the Privacy Policy. 

1. Licensor’s use of your personal information shall be governed by this Privacy Policy. By using the Licensed Application, you indicate your understanding and acceptance of the Privacy Policy. 

2.1 Types of Information 

1. We collect personal and other information from you when you provide information to us or whenever you interact with us via the app and/or services. The following below are some of the ways Licensor collect information when you use the PLC Animator App: 

1. Personal Information: When you interact with the App, we may collect personal information that you voluntarily provide. This includes your name, email address, contact details, and any other information you choose to share. 

1. Information Provided through Communication:  The app provides links or forms that can be used to contact us so you can comment, make a complaint, make suggestions and ask questions. Your name, email address, address, and phone number are requested on these forms so we can address our answer in a mannerly way. Licensor may store information from email on file, but does not currently sell or license this information with third parties without express authorization from you. 

1. Device Information: We automatically collect certain information about your device and its usage of the App. This may include the device type, operating system, unique device identifiers, and mobile network information. 

1. Usage Data: Through your use of the App, we gather data about how you interact with its features and content. This includes metrics such as app usage, features accessed, session duration, and performance data. 

1. Information from Partners: Licensor obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Licensor may also obtain information from third-party advertising partners who deliver ads displayed on PLC Animator Services, such as whether you clicked on an ad they showed you. 

2.2 Methods of Collection 

1. User-Provided Information: You may provide personal information when creating an account, setting up your profile, or contacting customer support. 

1. Automatically Collected Data: We use cookies, log files, and other tracking technologies to collect information about your device and usage patterns. These technologies help us improve the functionality and performance of the App. 

1. Third-Party Integrations: Certain features of the App may require integration with third-party services, such as social media platforms. In such cases, your interactions with these services are governed by their respective privacy policies. 

3.0 USE OF INFORMATION 

3.1 How We Use Collected Information 

1. We may use the information we collect from you when you register, make a subscription, sign up for our newsletter, respond to a survey or marketing communication, use the app services, or use certain other app features in the following ways: 

1. Personalization and Customization: We use the information you provide to personalize your experience within the App. This includes customizing content, recommendations, and user interface elements based on your preferences. 

1. App Improvement and Optimization: Your usage data helps us understand how users interact with the App. We analyze this data to identify areas for improvement, optimize performance, and enhance user experience. 

1. Communication and Support: We may use your contact information to communicate with you regarding updates, announcements, or important notifications related to the App. This includes responding to inquiries and providing customer support. 

1. Analytics and Research: Collected data is utilized for analytics purposes, such as tracking app usage trends, user demographics, and feature popularity. This helps us make informed decisions about future developments and enhancements. 

1. When personal information is collected, we will inform you at the point of collection, including the purpose of the collection.  Licensor does not intend to transfer your personal information to third parties without your consent, except under the limited conditions described in the discussion entitled "Information Sharing or Disclosure" below. If you choose to provide us with your personal information, we may transfer that information to or to our third-party service providers. 

3.2 Purposes of Information Usage 

1. Enhancing User Experience: By analyzing user behavior and preferences, we aim to create a more intuitive and user-friendly App interface. This includes refining navigation, optimizing feature placement, and improving overall usability. 

1. Feature Development: Insights gained from usage data inform the development of new features and functionalities. We strive to introduce innovative tools that align with user needs and preferences. 

1. Bug Fixing and Troubleshooting: Monitoring app performance metrics allows us to promptly identify and address technical issues. We conduct regular diagnostics to ensure a smooth and error-free user experience. 

1. Content Recommendations: Based on your usage patterns and interactions, we may recommend relevant content, tutorials, or resources within the App. This personalized approach aims to assist users in achieving their automation goals. 

1. Through the detailed explanation of how we utilize the collected information, users gain a clear understanding of the purposes behind data processing within the App. Next, we discuss the circumstances under which user information may be shared. 

4.0 SHARING OF INFORMATION 

1. Except as described in this Privacy Policy, any information you provide to us will not be shared with or used by third parties without your permission.  

4.1 Circumstances of Sharing 

1. Service Providers: We may engage trusted third-party service providers to assist in the operation and maintenance of the App. These service providers have access to your information solely to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

1. Other PLC Animator Mobile App Users: Certain of your personal data may also be shared with other users of the PLC Animator App as part of the normal operation of the PLC Animator App. For example, your profile picture and biographical information that you add is accessible to all users. 

1.  Legal Compliance: In cases where required by law or legal processes, we may disclose your information to comply with legal obligations. This includes responding to subpoenas, court orders, or other legal requests for information. 

1. Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will ensure that any such transfer complies with privacy laws and regulations. 

4.2 Third Parties 

1. Analytics and Performance Monitoring: We utilize analytics platforms to gather insights into App usage and performance. These third-party services help us improve our services by analyzing aggregated data trends. 

1. Cloud Storage Providers: Certain user data, such as account information and preferences, may be stored on cloud servers provided by reputable service providers. This enables seamless access to your information across devices and ensures data redundancy. 

1. Marketing and Advertising Partners: We may engage marketing and advertising partners to promote the App and reach a wider audience. These partners may collect anonymized data for targeted advertising purposes. 

1. App Integrations: When you choose to integrate the App with third-party services, such as social media platforms or cloud storage, your interactions with these services may result in data sharing. 

1. Through these explanations, users gain insight into the reasons behind potential data sharing and the parties involved. Next, we discuss the measures taken to protect user information. 

5.0 LEGAL BASIS FOR DATA PROCESSING 

1. The legal basis we utilize is determined by the objective of the processing of personal data, which may be one of the following: 

1. Contract - pursuant to Article 6 (1) GDPR, in circumstances where we are required to process certain data in order to execute a contract, such as when a user agrees the EULA to use the program; 

1. Consent – in cases where a user chooses to send us data relating to the Privacy Statement, Marketing Statement, Antispam Statement, Supplemental Statement, Statement regarding Data Processing for PLC Academy Managed Protection, Statement regarding Data Processing for Web Control (previously known as Statement regarding Data Processing for Parental Control), Statement regarding Data Processing for Call Filter, Protection of Community, etc. 

1. Legal duty - pursuant to Article 6 (1) GDPR, in circumstances where we are required to handle data to satisfy legal requirements, such as for tax purposes; 

1. Legitimate interest - pursuant to point (f) of Article 6 (1) GDPR, in circumstances where we have legitimate interests as a cybersecurity firm unless such interests are exceeded by the user's interests or basic rights and freedoms. In such circumstances, for example, when personal data is kept in our infrastructure and assessed for recent and possible cyber threats using artificial intelligence and/or depending on our professionals' experience. Recital 49 of the GDPR recognizes that it is a company's legitimate interest to treat personal data to the extent required and appropriate to guarantee network and information security. 

1. You may be able to exercise certain rights in relation to your personal data under some local legislation, such as those outlined in the section Your Rights and Options. Please contact us if you desire to exercise any of the rights outlined here [email protected]. 

6.0 DATA SECURITY 

1. Protecting your privacy and securing your information is a top priority for us. In this section, we detail the measures and practices we employ to safeguard user data. 

6.1 Measures Taken 

1. Encryption Protocols: We utilize industry-standard encryption protocols to secure data transmission and storage. This ensures that your information remains confidential and protected against unauthorized access. 

1. Access Controls: Access to user data is restricted to authorized personnel who require such information for legitimate business purposes. This helps prevent unauthorized viewing or handling of sensitive data. 

1. Regular Security Audits: We conduct periodic security audits and assessments to identify and address potential vulnerabilities. This proactive approach ensures that our security measures remain up-to-date and effective. 

1. Data Minimization: We only collect and retain the information necessary for the operation and improvement of the App. Unnecessary data is promptly deleted or anonymized to minimize risk. 

1. User Authentication: Certain features of the App may require user authentication or login credentials. We encourage users to create strong, unique passwords and enable additional security measures such as two-factor authentication. 

1. While we implement robust security measures, it is important to note that no method of transmission over the internet or electronic storage is 100% secure. However, we continuously strive to maintain the highest standards of data protection. 

7.0 DATA RETENTION 

1. Because many users tend to use our service at different points, we retain your personal information for continued service and convenience purposes until you advise us not to do so. 

1. We retain your personal data for as long as reasonably necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, or for other legitimate business purposes, such as maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. After the applicable retention period has elapsed, your personal data will be anonymized and deleted. 

8.0 BREACH 

1. If any information under our control is compromised as a consequence of a breach in our system security or the unintended dissemination of information, we shall make reasonable efforts to investigate the issue and provide notification of the network intrusion in compliance with relevant laws and guidelines. 

9.0 USER CHOICES 

1. We respect your privacy preferences and provide options for you to control how your information is used. In this section, we outline the choices available to users regarding their data. 

9.1 Options Available 

1. Privacy Settings: Within the App settings, you have the ability to manage your privacy preferences. This includes opting in or out of certain data collection activities. 

1. Cookie Preferences: You can control the use of cookies and similar tracking technologies through your browser or device settings. Adjusting these preferences allows you to limit data collection for analytics or advertising purposes. 

1. Communication Preferences: You may choose to opt-in or opt-out of receiving promotional communications from us. This includes newsletters, updates, and marketing materials. 

1. Account Deletion: If you wish to delete your account and associated data from the App, you can do so through the account settings. Please note that this action is irreversible and will result in the loss of all account-related information. 

1. Data Portability: Upon request, we can provide you with a copy of your personal data in a commonly used electronic format. This allows you to transfer your information to another platform or service. 

10.0 ACCESS AND UPDATE 

1. Ensuring the accuracy and relevance of your personal information is important. In this section, we explain how you can access and update your data within the App. 

10.1 How to Access and Update Information 

1. Account Settings: You can access and review your personal information by logging into your account within the App. Here, you can update your profile details, preferences, and communication settings. 

1. Data Correction: If you believe that any of the information we hold about you is inaccurate or incomplete, you can request corrections through the App settings or by contacting our support team. 

1. Data Deletion: Should you wish to delete specific data points or your entire account, you have the option to do so within the App. Deleted data is removed from our systems in accordance with our data retention policies. 

1. Data Export: Upon request, we can provide you with a copy of your data for personal reference or transfer. This includes account information, usage data, and any other information collected. 

11.0 CHILDREN'S PRIVACY 

1. Protecting the privacy of children is of utmost importance to us. In this section, we address our compliance with children's privacy laws and restrictions on app usage by minors. 

11.1 Compliance with Laws 

1. Age Restrictions: The App is intended for use by individuals who are [13/16/18] years of age or older, depending on the jurisdiction. We do not knowingly collect personal information from children under the applicable age limit without parental consent. 

1. Parental Consent: If we become aware that personal information has been collected from a child without parental consent, we will take steps to promptly delete such information from our systems. 

1. Educational Use: While the App may be valuable for educational purposes, it is important for parents and guardians to supervise minors' use of the App. We recommend parental guidance and oversight for minors using the App. 

12.0 ACCOUNT CLOSURE / ERASURE 

1. If you choose to terminate your PLC Animator account, your personal, non-public data will usually be removed from public view on our Services within 30 business days. 

1. Exceptional cases: 

1. We will maintain your personal information even after you delete your membership account if it is fairly in compliance with our legal responsibilities (including law enforcement requests), comply with regulations, settle disputes, ensure security, hinder fraud and illegal activities, or accomplish your request.  

1. You acknowledge that information shared with others via the platform messaging, updates, or group posts will remain accessible after you delete your account or remove content from your own profile or inbox, and we have no control over the information that other users have replicated out of our platform. 

1. The ratings or review information connected with closed accounts will be an unknown individual. 

13.0 TERMINATION / SUSPENSION OF ACCOUNT 

1. You agree that we may for legitimate reasons, in our sole discretion, and without your prior consent your consent, terminate your account. 

1. Grounds for such termination may include: 

1. extended periods of inactivity, 

1. violation of this User Agreement, 

1. fraudulent, harassing, or abusive behavior, 

1. suspected illegal activities or investigated reports, 

1. behavior that is harmful to other users, third parties, and the community ethos of our Application or our business interests. 

1. In the event that we terminate your account, you may not register for the Application again without our express permission. 

1. If you believe that any action has been taken against your account in error, please contact us at [email protected]. 

1. In addition, if we believe, in our sole discretion, that a violation of this User Agreement or suspected illegal activities or investigated reports has occurred, we may take any other corrective action we deem appropriate. 

1. We reserve the right to investigate suspected violations of this User Agreement or illegal and inappropriate behavior by your or other users' reports via the Application because the Licensor has zero knowledge about encrypted chat messages. 

1. Licensor will cooperate with local law enforcement investigation or court order requesting or directing us to disclose the identity, behavior, or activities of anyone believed to have violated this User Agreement or to have engaged in illegal behavior. Licensee may request termination of your account at any time and for any reason. 

1. Any suspension or termination of your account shall not affect your obligations to Licensor under this User Agreement (including but not limited to ownership, indemnification, any representations and warranties made by you, and limitation of liability), which by their sense and context are intended to survive such suspension or termination. 

14.0 FAIR INFORMATION PRACTICES 

1. The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. 

1. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur, we will notify you via email and in-app notification within 7 business days. 

1. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individual have enforceable rights against data users, but also that individuals have here. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individual have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. 

1. We believe in being accountable for the personal information we collect and process. We have designated a Privacy Officer who is responsible for overseeing our privacy practices, and we regularly review and update our policies and procedures to ensure that they are in line with current best practices and legal requirements. 

1. In addition to these general principles, we also adhere to specific regulations and laws that govern the handling of personal information. For example, for users who are California residents, we comply with the California Consumer Privacy Act (CCPA), which provides additional rights and protections for residents of that state. We also comply with the General Data Protection Regulation (GDPR) for users who are residents of the European Union, and the Personal Information Protection and Electronic Documents Act (PIPEDA) for users who are residents of Canada. 

1. Overall, our commitment to fair information practices is a fundamental aspect of how we operate the PLC Animator Platform. We understand that users trust us with their personal information, and we take that trust very seriously. By following these principles, we aim to build and maintain that trust, and ensure that users feel confident using our services. 

15.0 CAN SPAM ACT 

1. The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. 

1. We collect your email address in order to send information, respond to inquiries, and/or other requests or questions. 

1. To be in accordance with CANSPAM we agree to the following: 

1. NOT use false or misleading subjects or email addresses. 

1. Identify the message as an advertisement in some reasonable way. 

1. Include the physical address of our business or site headquarters. 

1. Monitor third-party email marketing services for compliance, if one is used. 

1. Honour opt-out/unsubscribe requests quickly. 

1. Allow users to unsubscribe by using the link at the bottom of each email. 

16.0 NOTICES AND CONSENTS 

1. Any notice, request, or other communication to either party by the other under this Policy shall be given by email, chat message, or conventional mail and shall be confirmed by visiting the link. 

17.0 CHOICE/OPT-OUT 

1. As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the website. We will send you information regarding updates about our products and promotional offers. You cannot opt-out of administrative emails. 

1. "Administrative Emails" relate to a User's activity on the platform, and include emails regarding a particular user's account and requests or inquiries. If you do not wish to receive them, you have the option to deactivate your account. In contrast to administrative emails, however, you do have a choice with respect to promotional emails. Promotional emails advertise our products and services, and/or the products and services of our advertisers and affiliates. If you do not want to receive promotional emails from us, you may select to opt-out of receiving promotional emails at any time after registering by hitting the "unsubscribe" button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and which promotional emails you do not want to receive. 

18.0 ACCEPTANCE OF POLICY 

1. By using this site, you signify your acceptance of this policy.  If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. 

19.0 AMENDMENTS/ UPDATES 

1. Licensor reserves the right to revise, amend, or modify this Privacy Policy from time to time in any manner.  However, prior notification will be sent to you or the revised policy date will be updated at the bottom or top of this page. Therefore, we encourage users to continually visit this page for any changes or amendments. We also, encourage you to periodically review this page for the latest information on our privacy practices. 

20.0 GROUNDS FOR PROCESSING 

1. When we collect from you any personal information within the scope of European data protection laws, we do so:  

1. with your consent;  

1. where necessary to provide the service, fulfill a transaction, or otherwise perform a contract with you or at your request prior to entering into a contract;  

1. where necessary for our compliance with a legal obligation;  

1. (where necessary for the performance of a task carried out in the public interest; and/or  

1. as necessary to fulfill our legitimate interests as described below, except where our interests are overridden by your privacy rights.  

1. Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you have the right to object. 

1. Our legitimate interests are: to deliver our information to our users; to detect or prevent fraud; to protect the security of our systems, customers, and users; to further develop our products; to conduct direct marketing; to operate our business (by processing payments/invoices and conduct credit checks on customers, suppliers, and leads; performing sales and customer relations management, supplier management, as well as incidental processing in our back office for these purposes); to enable our customers to comply with legal obligations; to provide customer service or support or fulfill our other legitimate interests as described above. 

21.0 CHANGES TO POLICY 

We reserve the right to update, modify, or revise this Privacy Policy to reflect changes in our practices or legal requirements. In this section, we discuss how users will be notified of such changes. 

21.1 Notification of Changes 

1. Updates to Policy: Any changes to this Privacy Policy will be communicated through the App, website, or via email where feasible. We encourage users to review the Policy periodically for updates. 

1. Effective Date: The effective date of this Privacy Policy is 28th  February, 2024. Continued use of the App after changes to the Policy indicates acceptance of the revised terms. 

CONTACT INFORMATION 

For any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please do not hesitate to contact us using the information provided below. 

Contact Details: 

• Email: [email protected] 
• Address: PLC Academy Código Postal:54766
  Calle: PRIMAVERA 1 Número Exterior: MZ 53 LT 23
  Colonia: BOSQUES DEL LAGO
  Localidad o Municipio: CUAUTITLAN IZCALLI
  Estado: ESTADO DE MÉXICO